Welcome to Jetzotrip (“Jetzotrip,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Jetzotrip website, products, and services.
Jetzotrip is an online travel agency that offers flight bookings, hotel reservations, holiday packages, cruise vacations, and travel insurance through trusted travel suppliers.
By accessing our website, creating an account, requesting a quote, making a booking, or using any of our services, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
These Terms & Conditions form a legally binding agreement between you and Jetzotrip.
By using our website or booking any travel service through us, you agree to:
- Follow these Terms & Conditions.
- Provide accurate and complete information.
- Comply with all applicable laws and regulations.
- Accept the terms and conditions of the airlines, hotels, cruise operators, insurance providers, and other travel
- suppliers involved in your booking.
These Terms apply to every visitor, customer, and user of Jetzotrip.
2. About Jetzotrip
Jetzotrip is an online travel agency that helps customers search, compare, and book travel services through one convenient platform.
Our services include:
- Domestic and international flight bookings
- Hotel reservations
- Holiday packages
- Cruise vacations
- Travel insurance
Jetzotrip works with airlines, hotels, cruise operators, insurance providers, and other travel partners to provide booking services.
Unless otherwise stated, Jetzotrip acts as an intermediary between travelers and travel service providers. The actual travel services are provided by the respective suppliers, who operate under their own terms, conditions, and policies.
3. Definitions
For the purpose of these Terms & Conditions:
“Website” means www.jetzotrip.com.
“Customer,” “User,” or “You” means any individual or organization using our website or services.
“Booking” means any reservation or purchase made through Jetzotrip.
“Travel Supplier” includes airlines, hotels, cruise operators, tour operators, insurance companies, transportation providers, or any third-party service provider.
“Services” refers to all travel-related products and services available through Jetzotrip.
4. Eligibility to Use Our Website
To use our services, you must:
- Be at least 18 years of age or the legal age required in your jurisdiction.
- Have the legal authority to enter into a binding agreement.
- Use the website only for lawful purposes.
- Provide true, complete, and accurate information.
If you make a booking on behalf of another traveler, you confirm that you have their permission to provide their personal information and accept these Terms on their behalf.
5. Website Use
You agree to use the Jetzotrip website responsibly and only for legitimate travel inquiries and bookings.
You agree not to:
- Use the website for fraudulent purposes.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Copy, reproduce, or distribute website content without permission.
- Upload viruses, malware, or harmful software.
- Interfere with the normal operation of the website.
Jetzotrip reserves the right to suspend or terminate access to users who violate these Terms or misuse the website.
6. User Responsibilities
As a customer, you are responsible for:
- Providing accurate passenger information.
- Reviewing your booking details before confirming your reservation.
- Ensuring that your passport, visa, and travel documents meet the requirements of your destination.
- Following the terms and conditions of the relevant travel suppliers.
- Arriving at airports, hotels, cruise terminals, or departure points on time.
- Paying all applicable charges related to your booking.
Jetzotrip is not responsible for issues resulting from incorrect information provided by the customer, including spelling errors, incorrect travel dates, or missing travel documents.
7. User Account
Some features of our website may require you to create an account.
If you create an account, you agree to:
- Keep your login credentials confidential.
- Maintain accurate account information.
- Notify us immediately if you believe your account has been accessed without authorization.
You are responsible for all activities carried out using your account.
Jetzotrip reserves the right to suspend or remove accounts that violate these Terms or are used for fraudulent or unlawful activities.
8. Our Role as an Online Travel Agency
While we assist with the booking process, the actual transportation, accommodation, cruise services, travel insurance, and other travel products are provided by independent suppliers.
As a result:
- Availability, schedules, and prices are determined by the respective travel suppliers.
- Airlines, hotels, cruise operators, and other providers are responsible for delivering the services you book.
- Supplier-specific terms, conditions, baggage policies, cancellation rules, refund policies, and travel requirements apply to your booking.
Jetzotrip will make reasonable efforts to assist customers with booking-related inquiries, but decisions regarding operational matters remain with the respective travel suppliers.
9. Booking Process
Jetzotrip makes it easy to search, compare, and book travel services online. You are responsible for reviewing all booking details before completing your purchase.
Before confirming your booking, please make sure that:
- Passenger names match the government-issued identification or passport.
- Travel dates and destinations are correct.
- Contact information is accurate.
- You understand the fare rules and supplier policies applicable to your booking.
Once your booking request is submitted, it will be processed according to the availability and confirmation received from the relevant travel supplier.
10. Booking Confirmation
A booking is considered confirmed only after:
- Payment has been successfully received (where applicable).
- The travel supplier accepts the booking.
- Jetzotrip sends you a booking confirmation by email or through another agreed communication method.
A booking request does not guarantee confirmation. If a requested service is unavailable, we will inform you and, where appropriate, discuss available alternatives or applicable refunds in accordance with the supplier’s policies.
Please review your booking confirmation carefully. If you notice any errors, contact Jetzotrip as soon as possible.
11. Prices and Payments
All prices displayed on the Jetzotrip website are subject to availability and may change until your booking is confirmed.
Prices may include applicable taxes and fees unless stated otherwise. Additional charges may apply for optional services such as baggage, seat selection, meals, insurance, or other travel-related services offered by the travel supplier.
Payments must be made using the payment methods accepted on our website.
By making a payment, you confirm that:
- You are authorized to use the selected payment method.
- The payment information provided is accurate.
- You agree to pay all charges related to your booking.
If a payment cannot be completed or is declined, your booking may not be processed or confirmed.
12. Flight Booking Terms
Flight bookings made through Jetzotrip are subject to the terms and conditions of the respective airline.
Please note that:
- Flight schedules may change without prior notice.
- Airlines may cancel, delay, or reschedule flights due to operational, weather, safety, or other reasons.
- Baggage allowances, check-in requirements, seat selection, and onboard services are determined by the airline.
- Certain fares may be non-refundable or have restrictions on changes and cancellations.
- Passengers are responsible for arriving at the airport with sufficient time to complete check-in, baggage drop, security screening, and boarding.
Jetzotrip is not responsible for operational decisions made by airlines but will make reasonable efforts to assist customers with booking-related support where possible.
13. Hotel Booking Terms
Hotel reservations are subject to the policies and conditions of the selected hotel or accommodation provider.
Customers are responsible for reviewing:
- Check-in and check-out times.
- Room type and occupancy details.
- Cancellation policies.
- Refund rules.
- Additional charges, including resort fees, parking fees, or local taxes where applicable.
Hotels may request a valid photo identification and a credit or debit card at check-in for security or incidental charges.
Special requests, such as early check-in, late check-out, connecting rooms, or specific room preferences, are subject to availability and cannot be guaranteed unless confirmed by the hotel.
14. Holiday Package Terms
Holiday packages offered through Jetzotrip may include a combination of travel services such as flights, hotels, sightseeing tours, transfers, cruises, or other travel-related services.
Package inclusions and exclusions will be clearly communicated at the time of booking.
Customers are responsible for reviewing:
- Travel itinerary.
- Package inclusions.
- Package exclusions.
- Travel dates.
- Accommodation details.
- Cancellation and amendment policies.
Unused services included in a holiday package may not be refundable unless stated otherwise in the applicable booking terms.
15. Cruise Booking Terms
Cruise reservations are governed by the policies of the respective cruise operator.
Customers should carefully review:
- Cruise itinerary.
- Boarding requirements.
- Cabin category.
- Cancellation policies.
- Travel documentation requirements.
- Health and safety requirements established by the cruise operator.
Cruise operators may modify itineraries, ports of call, sailing schedules, or onboard services due to weather, operational requirements, safety considerations, or circumstances beyond their control.
16. Travel Insurance
Jetzotrip may offer travel insurance through third-party insurance providers.
Travel insurance can help provide coverage for certain travel-related events, depending on the policy purchased.
Customers are encouraged to carefully review:
- Coverage details.
- Policy exclusions.
- Claim procedures.
- Eligibility requirements.
- Terms and conditions of the insurance provider.
Any insurance claim must be submitted directly to the insurance provider in accordance with the applicable policy.
Jetzotrip is not responsible for claim approvals, claim decisions, or policy coverage provided by the insurer.
17. Special Requests
If you have special travel requirements, such as wheelchair assistance, dietary preferences, accessible accommodations, or other travel-related requests, please let us know when making your booking.
We will communicate your request to the relevant travel supplier whenever possible. However, special requests are subject to the supplier’s availability and operational policies and cannot be guaranteed unless confirmed directly by the supplier.
18. Promotional Offers and Discount Codes
From time to time, Jetzotrip may offer promotional discounts, coupon codes, or special offers.
Unless otherwise stated:
- Promotions are valid only during the advertised period.
- Offers are subject to availability.
- Promotions cannot be exchanged for cash.
- Only one promotional offer may be applied to a booking unless specifically permitted.
- Jetzotrip reserves the right to modify or withdraw promotional offers at any time, subject to applicable law.
Any additional terms and conditions relating to a specific promotion will be provided at the time the offer is published.
19. Changes, Cancellations & Refunds
Changes, cancellations, and refunds are subject to the policies of the airline, hotel, cruise operator, insurance provider, tour operator, or other travel supplier associated with your booking.
If you wish to change or cancel your booking, please contact Jetzotrip as soon as possible. We will assist you in submitting your request to the relevant travel supplier.
Please note:
- Some bookings may allow changes, while others may not.
- Certain bookings may be non-refundable.
- Cancellation fees or amendment charges may apply.
- Refund eligibility depends on the travel supplier’s terms and conditions.
- Processing times for approved refunds may vary depending on the supplier and payment provider.
Jetzotrip will make reasonable efforts to help customers with booking modifications and refund requests but cannot guarantee approval of any request.
20. Travel Documents and Visa Requirements
It is your responsibility to ensure that you have all the required travel documents before your journey.
Depending on your destination, you may need:
- A valid passport
- Visa or travel authorization
- Government-issued identification
- Vaccination certificates or health documents
- Any other documents required by local authorities
Travel requirements may change without notice. Customers are encouraged to check the latest requirements with the relevant embassy, consulate, airline, or government authority before departure.
Jetzotrip is not responsible if you are denied boarding, refused entry, delayed, or experience travel disruptions due to missing or incorrect travel documents.
21. International Travel
International travel may involve additional requirements and risks.
Customers should carefully review:
- Passport validity requirements.
- Visa requirements.
- Customs and immigration regulations.
- Health advisories.
- Local laws and regulations.
- Currency and tax requirements.
Travel advisories issued by government authorities should also be reviewed before your trip.
Jetzotrip is not responsible for travel disruptions caused by government actions, immigration decisions, border restrictions, health regulations, or other circumstances beyond our reasonable control.
22. Third-Party Travel Suppliers
Jetzotrip works with airlines, hotels, cruise operators, insurance providers, tour operators, and other travel partners to provide travel services.
Each supplier operates independently and is responsible for its own services, policies, pricing, schedules, availability, and operational decisions.
By making a booking, you agree that:
- The supplier’s terms and conditions apply to your booking.
- Supplier policies may differ depending on the service booked.
- Operational decisions are made by the supplier.
Although Jetzotrip will provide reasonable assistance with booking-related questions, we cannot control or guarantee the performance, availability, or quality of services provided by third-party suppliers.
23. Customer Communications
By providing your contact information, you agree that Jetzotrip may contact you regarding:
- Booking confirmations
- Payment updates
- Travel reminders
- Schedule changes
- Cancellation notices
- Customer support requests
- Important service-related information
If you have subscribed to receive promotional communications, we may also send travel offers, newsletters, and special promotions. You may unsubscribe from marketing communications at any time.
24. Intellectual Property
All content available on the Jetzotrip website, including text, graphics, logos, images, icons, website design, software, and other materials, is owned by Jetzotrip or used under appropriate permission.
You may use our website only for personal and lawful travel purposes.
You may not:
- Copy or reproduce website content.
- Modify website materials.
- Distribute website content without permission.
- Use our trademarks or branding without written authorization.
- Create derivative works based on our website content.
Unauthorized use of our intellectual property may result in legal action where permitted by law.
25. User Content and Reviews
If you submit reviews, comments, suggestions, photographs, or other content through our website, you confirm that:
- The content belongs to you or you have permission to share it.
- The content does not violate any law or third-party rights.
- The content is accurate to the best of your knowledge.
You agree not to submit content that is:
- False or misleading.
- Offensive or abusive.
- Defamatory.
- Fraudulent.
- Unlawful.
- Infringing on intellectual property rights.
Jetzotrip reserves the right to review, edit, remove, or decline user-submitted content that violates these Terms.
26. Website Availability
We work to keep the Jetzotrip website available and functioning properly at all times. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
- Scheduled maintenance.
- System upgrades.
- Technical issues.
- Internet disruptions.
- Security updates.
- Circumstances beyond our reasonable control.
Jetzotrip may update, modify, suspend, or discontinue any part of the website or its services without prior notice when necessary.
We are not responsible for any inconvenience or loss resulting from temporary interruptions in website availability.
27. Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, travel information, including prices, availability, schedules, hotel descriptions, images, baggage policies, and other travel-related details, may change without prior notice.
While we strive to correct any errors as quickly as possible, Jetzotrip does not guarantee that all website content will always be complete, accurate, or free from errors.
Customers should carefully review all booking information before completing a reservation.
28. Limitation of Liability
To the fullest extent permitted by applicable law, Jetzotrip is not responsible for any loss, delay, cancellation, injury, damage, expense, or inconvenience arising from:
- Acts or omissions of travel suppliers.
- Flight delays or cancellations.
- Hotel overbookings or service issues.
- Cruise itinerary changes.
- Weather conditions or natural disasters.
- Government actions or travel restrictions.
- Immigration or customs decisions.
- Strikes, labor disputes, or technical failures.
- Any event beyond our reasonable control.
Nothing in these Terms limits or excludes any liability that cannot legally be excluded under applicable law.
29. Force Majeure
Jetzotrip shall not be held responsible for any failure or delay in providing services due to events beyond our reasonable control.
These events may include, but are not limited to:
- Natural disasters
- Severe weather conditions
- Floods or earthquakes
- Fire
- War or civil unrest
- Terrorist activities
- Government restrictions
- Public health emergencies or pandemics
- Airport closures
- Transportation disruptions
- Power failures
- Internet or communication outages
If such an event affects your booking, the policies of the relevant travel supplier will apply.
30. Indemnification
You agree to indemnify and hold harmless Jetzotrip, its directors, employees, affiliates, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your violation of these Terms & Conditions.
- Your misuse of the website.
- Your violation of any applicable law.
- Information you provide that is false, inaccurate, or misleading.
- Your infringement of the rights of any third party.
This provision applies only to the extent permitted by applicable law.
31. Privacy
Your privacy is important to us.
Our collection, use, storage, and sharing of personal information are governed by our Privacy Policy.
By using our website or services, you acknowledge that you have read and understood our Privacy Policy.
32. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or your use of the Jetzotrip website shall be subject to the jurisdiction of the appropriate courts located in the State of Florida, unless otherwise required by applicable law.
Nothing in these Terms limits any consumer rights that cannot legally be waived under applicable law.
33. Changes to These Terms
Jetzotrip may update or revise these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of the website after any changes become effective constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically.
34. Severability
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
35. No Waiver
If Jetzotrip does not immediately enforce any provision of these Terms, this does not mean that we have waived our right to enforce that provision or any other provision in the future.
36. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Disclaimer, Refund & Cancellation Policy, and any additional policies or booking terms provided during your reservation, constitute the complete agreement between you and Jetzotrip regarding your use of our website and services.
37. Contact Us
If you have any questions about these Terms & Conditions or require assistance regarding your booking, please contact us.
Jetzotrip
Website: https://www.jetzotrip.com
Business Address:
3625 State Road 419, Ste. 250
Winter Springs, Florida 32708
United States
Email: support@jetzotrip.com
Phone: +1XXXXXXXXXX
We will make reasonable efforts to respond to your questions as soon as possible.
Acceptance of These Terms
By accessing or using the Jetzotrip website, creating an account, requesting a quote, or booking any travel service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms, please discontinue using our website and services.
Thank you for choosing Jetzotrip. We appreciate the opportunity to help you plan your travel and look forward to serving you.
